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Working with External Partners? Managing Collaboration from Start to Finish
Over the last two years, many businesses have been forced to change their business development strategies into survival plans. That always means drastic changes to the IT Services the IT function offers to the business. Often the strategy is a move to cloud-based systems supporting an e-commerce environment because theirRead More
Digital Transformation: What is it and why is it important?
Digital transformation and the business transformation it generates It has been around in one form or another for over ten years. There are many definitions of what Digital Transformation actually is, and how it affects businesses that apply it to their organisations. Simply put, digital transformation is the integration ofRead More
What Does Accreditation and Membership Means for Your IT Partner?
Many organisations outsource service provision to their parties, especially for IT Support. They may do this as a way to meet a need for one-off skills, or to manage day-to-day tasks, thereby releasing their own staff for other more pressing tasks. It is particularly common in large metropolitan areas suchRead More
5 Computer Problems You Can Solve Without Calling an IT Help
Ask users what their pet peeve about an IT Helpdesk is and they will say firstly waiting for their call to be answered, and second, it is something they could have fixed themselves if they only knew how. If you were to ask an IT Helpdesk what their pet hateRead More
7 Things You Ought to Know about Platform Engineering
The rise of Cloud Computing, and the desire of many organisations to move to a Cloud-Based platform, often in a hurry, has created the concept of platform engineering. It is particularly relevant when an organisation needs to migrate legacy systems to a cloud platform. The obvious follow-up question isRead More
4 Good Habits of a Secured Business and What You Can Learn from Them
Hardly a day goes by without revelations in the media about the latest Business IT Security breach. Even the most prestigious organisations have had customer’s financial data stolen, subjected to ransomware, or simply seen their websites defaced. As companies reacted to the pandemic, many paid less attention to Business ITRead More
Dedicated It Guy: Does It Really Help If You Have One?
Does having dedicated IT support help? This question has come into sharper focus with the recent move to remote working and working from home. Many companies now have moved to online e-commerce as their mainstream business as their bricks and mortar outlets close during lockdowns. If they lose their systems,Read More
What Is Cloud Computing? How Does ‘The Cloud’ Work?
One of the major IT innovations in recent times has been the explosion in the use of Cloud Solutions. The Cloud – A Definition Traditionally, organisations hosted their computer systems in a data centre on their premises. Over time, it became more cost-effective to achieve economies of scale by outsourcingRead More
The Future of Smartphones: Are They Alternative to Laptops?
When “portable” phones first emerged, a new state-of-the-art unit was the size of a small suitcase and needed mains power. You also had to be a powerlifter to pick it up. It wasn’t added to the roster of IT Equipment. Over the years since, there have been quantum developments inRead More
IT Management Planning: Why is it Important and How to Start Implementing
IT Management Planning demonstrated its importance in 2020. When normalcy reigned at the beginning of the year, we suddenly plunged into a world of uncertainty and profound change three months later. Organizations with well-developed contingency plans were able to cope. Others panicked. Importance Having a clearly-articulated IT Management Plan gaveRead More