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5 Key Things to Lookout When Finding the Right IT Support Partner
IT Departments are increasingly turning to outsourcing using external partners to provide IT support. The main drivers are cost reductions and staff retention. However, before linking up with a Support Partner, there are some things to do. Especially in high-cost environments like London. The first is to establish what ITRead More
Can Big Enterprises Prevent Shadow Data Leakage?
The move to the Cloud by many businesses has forced IT Services to take a good look at how they provide and manage the security of data and Intellectual Property stored offsite. Most technology experts in the IT Service departments of large organisations are acutely aware of the security risksRead More
Working with External Partners? Managing Collaboration from Start to Finish
Over the last two years, many businesses have been forced to change their business development strategies into survival plans. That always means drastic changes to the IT Services the IT function offers to the business. Often the strategy is a move to cloud-based systems supporting an e-commerce environment because theirRead More
Dedicated It Guy: Does It Really Help If You Have One?
Does having dedicated IT support help? This question has come into sharper focus with the recent move to remote working and working from home. Many companies now have moved to online e-commerce as their mainstream business as their bricks and mortar outlets close during lockdowns. If they lose their systems,Read More
How Can It Outsourcing Improve Your Business Workflow
Many companies have been forced to change their business strategies to survival strategies. In many cases, their physical brick-and-mortar presence has been closed due to lockdown. With much less foot and drop-in traffic in retail stores, they need to sell online to make up the shortfall. They foresee many customersRead More
What Is the Role of It Support and How It Improves Business Performance?
Every business that uses IT needs support from time to time. Smaller companies that do not need or can’t afford a dedicated support department tend to outsource support to a managed service provider. Larger organizations set up in-house IT Support departments, but recently more and more are outsourcing some orRead More
IT Management Planning: Why is it Important and How to Start Implementing
IT Management Planning demonstrated its importance in 2020. When normalcy reigned at the beginning of the year, we suddenly plunged into a world of uncertainty and profound change three months later. Organizations with well-developed contingency plans were able to cope. Others panicked. Importance Having a clearly-articulated IT Management Plan gaveRead More
4 Steps to Ensure IT Efficiency
IT is under increasing pressure as never before to do more with less. Budgets are static and often cut. Network security is taking up more and more resources, and the range and frequency of threats increases. At the same time, they are under pressure to increase the range of servicesRead More
5 Proven Techniques to Reduce Your IT Expenditure
It’s an unfortunate truism today that the head of IT is between a rock and a hard place. On the one hand, the CIO is being asked to provide new leading-edge systems and services. On the other hand, the CIO is being subjected to budget pressures, in effect being askedRead More
3 Important Business Benefits of IT Support Outsourcing
The Head of IT is under pressure as never before. He or she is being asked to do more as the corporate business and ICT strategies are revised to meet the full effects of digital migration and changes in the business operating landscape. At the same time, money pressures meanRead More