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What Is the Role of It Support and How It Improves Business Performance?
Every business that uses IT needs support from time to time. Smaller companies that do not need or can’t afford a dedicated support department tend to outsource support to a managed service provider. Larger organizations set up in-house IT Support departments, but recently more and more are outsourcing some orRead More
IT Management Planning: Why is it Important and How to Start Implementing
IT Management Planning demonstrated its importance in 2020. When normalcy reigned at the beginning of the year, we suddenly plunged into a world of uncertainty and profound change three months later. Organizations with well-developed contingency plans were able to cope. Others panicked. Importance Having a clearly-articulated IT Management Plan gaveRead More
4 Steps to Ensure IT Efficiency
IT is under increasing pressure as never before to do more with less. Budgets are static and often cut. Network security is taking up more and more resources, and the range and frequency of threats increases. At the same time, they are under pressure to increase the range of servicesRead More
5 Proven Techniques to Reduce Your IT Expenditure
It’s an unfortunate truism today that the head of IT is between a rock and a hard place. On the one hand, the CIO is being asked to provide new leading-edge systems and services. On the other hand, the CIO is being subjected to budget pressures, in effect being askedRead More
3 Important Business Benefits of IT Support Outsourcing
The Head of IT is under pressure as never before. He or she is being asked to do more as the corporate business and ICT strategies are revised to meet the full effects of digital migration and changes in the business operating landscape. At the same time, money pressures meanRead More
Investing in cyber security for your business, is it worth it?
We read every day about new cyber exploits, large businesses have been hacked and financial information stolen, political parties have their websites defaced, fake news is proliferating, ID theft is seemingly rampant. Our corporate and domestic email inboxes are filled with spammed rubbish. Politicians, corporate board members and individuals ensureRead More
Are you ready for quantum computing?
In the early 1900s, physicists proudly announced that all that could be discovered in the world of physics had been discovered. They were dead wrong. In the background events were taking shape that would change physics for ever. Einstein was working on his earth shattering announcements, Rutherford was about toRead More
How Managed Cloud Services helps Small and Medium Business
The Head of IT in any business large or small, is under continuous pressure. There is continual downward pressure on budgets, coupled with pressure from senior executives to embrace new technologies and increase the range of services offered to current and prospective customers. In short, do more with less. OneRead More
Tips on How to be Productive when Working From Home
The concept of substituting a desk in a communal office with a desk at home has gained significant momentum in recent years. When you are crawling along in heavy traffic or crammed into the 7.20 am commuter special, the prospect of stumbling out of bed much later than you didRead More
How IT Outsourcing helps your company and IT Manager
Most organisations have considered outsourcing defined business functions. Candidates include legal services, HR and usually IT. The usual motivation for considering moving to Managed IT Support is that of financial pressure. IT Heads are being asked to reduce IT support costs and at the same time to do more. ThisRead More