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7 Reasons Why You Should Outsource Your IT Support
The last few years have seen increasing pressure on businesses. The effects of lockdowns have caused significant income reductions, in some cases leading to company closures. Corporate development plans have morphed into corporate survival plans. IT Support has not been spared and must support the new business environment. TheyRead More
How To Protect Your IT Infrastructure in the Event of Unexpected Downtime
Today, businesses are reliant on having their IT systems up and running as close to 100% of the time as possible. For some businesses, especially online retail businesses, losing customer access to IT systems can be fatal. Ensuring that IT systems are always available, or at least, have known downtimesRead More
4 Best Practices in Managing Team Collaboration Apps
The move to remote working and working from home recently has thrown the use of Cloud Solutions into sharp focus. One consequence has been the loss of the collaborative opportunities offered by office-based work. In turn, this has meant increasing the use of Cloud-based collaborative solutions such as Microsoft TeamsRead More
3 Ways AI Can Boost a Modern-day Business
Artificial Intelligence (“AI”) has received a lot of media attention. The popular view comes from films like “Terminator” and “I Robot”, but the reality is that it has wormed its way into business to become an integral part of our everyday lives. What is Artificial Intelligence and how can itRead More
The Hidden Costs of Working From Home
Working from home (“WFH”) has become a standard part of the workplace environment over the last two years or so. While there are advantages to the organisation and individuals, there are direct and hidden costs associated with it, costs which a business needs to be aware of. One such isRead More
5 Key Things to Lookout When Finding the Right IT Support Partner
IT Departments are increasingly turning to outsourcing using external partners to provide IT support. The main drivers are cost reductions and staff retention. However, before linking up with a Support Partner, there are some things to do. Especially in high-cost environments like London. The first is to establish what ITRead More
Working with External Partners? Managing Collaboration from Start to Finish
Over the last two years, many businesses have been forced to change their business development strategies into survival plans. That always means drastic changes to the IT Services the IT function offers to the business. Often the strategy is a move to cloud-based systems supporting an e-commerce environment because theirRead More
What Does Accreditation and Membership Means for Your IT Partner?
Many organisations outsource service provision to their parties, especially for IT Support. They may do this as a way to meet a need for one-off skills, or to manage day-to-day tasks, thereby releasing their own staff for other more pressing tasks. It is particularly common in large metropolitan areas suchRead More
5 Computer Problems You Can Solve Without Calling an IT Help
Ask users what their pet peeve about an IT Helpdesk is and they will say firstly waiting for their call to be answered, and second, it is something they could have fixed themselves if they only knew how. If you were to ask an IT Helpdesk what their pet hateRead More
4 Good Habits of a Secured Business and What You Can Learn from Them
Hardly a day goes by without revelations in the media about the latest Business IT Security breach. Even the most prestigious organisations have had customer’s financial data stolen, subjected to ransomware, or simply seen their websites defaced. As companies reacted to the pandemic, many paid less attention to Business ITRead More