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5 Computer Problems You Can Solve Without Calling an IT Help

Ask users what their pet peeve about an IT Helpdesk is and they will say firstly waiting for their call to be answered, and second, it is something they could have fixed themselves if they only knew how.  If you were to ask an IT Helpdesk what their pet hateRead More

6 common IT problems you can solve yourself without calling an IT Support Team

6 common IT problems you can solve yourself without calling an IT Support Team

ICT like medicine and law has its own language, seemingly designed to create an air of mystery and uncertainty that prevents the average user from doing things for themselves.  A lot of common IT problems can be sorted quickly before calling for IT Technical Support.  All you need is aRead More

Five mistakes Managed Serviced Providers should avoid

Outsourcing of the IT function has been common for many years, usually with an objective of managing operational costs or spinning off non-core business functions.   A class of service providers, a Managed Service Provider (“MSP”) has grown up to meet client’s outsourcing needs. As with any other business, an MSPRead More

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