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What Is the Role of It Support and How It Improves Business Performance?
Every business that uses IT needs support from time to time. Smaller companies that do not need or can’t afford a dedicated support department tend to outsource support to a managed service provider. Larger organizations set up in-house IT Support departments, but recently more and more are outsourcing some orRead More
IT Management Planning: Why is it Important and How to Start Implementing
IT Management Planning demonstrated its importance in 2020. When normalcy reigned at the beginning of the year, we suddenly plunged into a world of uncertainty and profound change three months later. Organizations with well-developed contingency plans were able to cope. Others panicked. Importance Having a clearly-articulated IT Management Plan gaveRead More
4 Steps to Ensure IT Efficiency
IT is under increasing pressure as never before to do more with less. Budgets are static and often cut. Network security is taking up more and more resources, and the range and frequency of threats increases. At the same time, they are under pressure to increase the range of servicesRead More
Why work with a Microsoft Certified Partner And why does it matter?
If we go through the facts which are kept in front of us, so according to that perspective Microsoft is providing service and Microsoft support to their clients for more than 5 years, which means that Microsoft Certified partners came into existence for around 5 years and serving their customersRead More
7 Tell-tale signs that it’s time to switch your IT Support Provider
A common practice in ICT Support Services is to outsource common ICT Support tasks to an external supplier, thereby transferring IT Support Costs to a hopefully lower fixed cost. An Outsourcing Agreement (“the Agreement”) is supported by a legal contract defining the scope and the extent of the services toRead More