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Why work with a Microsoft Certified Partner And why does it matter?

Why work with a Microsoft Certified Partner And why does it matter?

If we go through the facts which are kept in front of us, so according to that perspective Microsoft is providing service and Microsoft support to their clients for more than 5 years, which means that Microsoft Certified partners came into existence for around 5 years and serving their customersRead More

IT Guide - 10 Essential Things to do before Changing Your IT Support Provider

IT Guide – 10 Essential Things to do before Changing Your IT Support Provider

There are many businesses in the marketplace that put up with bad service and high bills from IT support vendors, but who can blame them? Most companies have been using the same vendors ever since they launched the business. It seems as if the old saying “better the devil youRead More

Five Key Questions You must ask an IT Support Company before Outsourcing

All IT departments are today faced with a need to maintain and improve service levels, whilst managing and reducing costs. One option facing an IT Head is to reduce IT Support costs by outsourcing management and day to day support of operational systems to an IT Support Company or ManagedRead More

7 Signs That Your IT Support Provider Is Doing the Right Job

Considering how we rely on various software, online stores, and different gadgets to do our jobs, it is only reasonable that we keep those assets well-protected and running efficiently. Therefore, if you want your website to be responsive and live, if you want collaborative platforms, and fully functional equipment, youRead More

Security risks of ‘Shadow IT’ and how to overcome it

The term ‘Shadow IT’ refers to the use of any digital service, IT systems, or software applications inside an organisation without getting it explicitly approved by the Business Unit IT (BUIT) or without the BUIT’s knowledge. Unauthorised apps and a hosted desktop make it extremely easy for the users toRead More

7 Tell-tale signs that it’s time to switch your IT Support Provider

A common practice in ICT Support Services is to outsource common ICT Support tasks to an external supplier, thereby transferring IT Support Costs to a hopefully lower fixed cost.  An Outsourcing Agreement (“the Agreement”) is supported by a legal contract defining the scope and the extent of the services toRead More

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