IT Support

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How Managed Cloud Services helps Small and Medium Business

How Managed Cloud Services helps Small and Medium Business

The Head of IT in any business large or small, is under continuous pressure.  There is continual downward pressure on budgets, coupled with pressure from senior executives to embrace new technologies and increase the range of services offered to current and prospective customers.  In short, do more with less. OneRead More

Tips on How to be Productive when Working From Home

The concept of substituting a desk in a communal office with a desk at home has gained significant momentum in recent years.  When you are crawling along in heavy traffic or crammed into the 7.20 am commuter special,  the prospect of stumbling out of bed much later than you didRead More

How IT Outsourcing helps your company and IT Manager

How IT Outsourcing helps your company and IT Manager

Most organisations have considered outsourcing defined business functions. Candidates include legal services, HR and usually IT. The usual motivation for considering moving to Managed IT Support is that of financial pressure.  IT Heads are being asked to reduce IT support costs and at the same time to do more.   ThisRead More

The critical role of your IT Support Provider in the success of your Business

The critical role of your IT Support Provider in the success of your Business

Most businesses, small and large cannot imagine continuing without their IT systems.  They are essential for the smooth operation of the business and the effective management of business information. If the business relies for its revenue on an IT infrastructure, a loss of service could put the business out ofRead More

6 common IT problems you can solve yourself without calling an IT Support Team

6 common IT problems you can solve yourself without calling an IT Support Team

ICT like medicine and law has its own language, seemingly designed to create an air of mystery and uncertainty that prevents the average user from doing things for themselves.  A lot of common IT problems can be sorted quickly before calling for IT Technical Support.  All you need is aRead More

Why work with a Microsoft Certified Partner And why does it matter?

Why work with a Microsoft Certified Partner And why does it matter?

If we go through the facts which are kept in front of us, so according to that perspective Microsoft is providing service and Microsoft support to their clients for more than 5 years, which means that Microsoft Certified partners came into existence for around 5 years and serving their customersRead More

IT Guide - 10 Essential Things to do before Changing Your IT Support Provider

IT Guide – 10 Essential Things to do before Changing Your IT Support Provider

There are many businesses in the marketplace that put up with bad service and high bills from IT support vendors, but who can blame them? Most companies have been using the same vendors ever since they launched the business. It seems as if the old saying “better the devil youRead More

Five Key Questions You must ask an IT Support Company before Outsourcing

All IT departments are today faced with a need to maintain and improve service levels, whilst managing and reducing costs. One option facing an IT Head is to reduce IT Support costs by outsourcing management and day to day support of operational systems to an IT Support Company or ManagedRead More

7 Signs That Your IT Support Provider Is Doing the Right Job

Considering how we rely on various software, online stores, and different gadgets to do our jobs, it is only reasonable that we keep those assets well-protected and running efficiently. Therefore, if you want your website to be responsive and live, if you want collaborative platforms, and fully functional equipment, youRead More

Security risks of ‘Shadow IT’ and how to overcome it

The term ‘Shadow IT’ refers to the use of any digital service, IT systems, or software applications inside an organisation without getting it explicitly approved by the Business Unit IT (BUIT) or without the BUIT’s knowledge. Unauthorised apps and a hosted desktop make it extremely easy for the users toRead More

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