IT Outsourcing

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3 Important Business Benefits of IT Support Outsourcing

The Head of IT is under pressure as never before. He or she is being asked to do more as the corporate business and ICT strategies are revised to meet the full effects of digital migration and changes in the business operating landscape. At the same time, money pressures meanRead More

SLA requirements for an Outsourced IT Support

SLA requirements for an Outsourced IT Support

When a business decides to outsource its IT function to a managed IT services provider, that decision hands a key business operation to a third party.  It brings in its wake a raft of tasks that define the nature and extent of the outsourcing itself, any specific requirements that followRead More

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