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How Managed Cloud Services helps Small and Medium Business

How Managed Cloud Services helps Small and Medium Business

The Head of IT in any business large or small, is under continuous pressure.  There is continual downward pressure on budgets, coupled with pressure from senior executives to embrace new technologies and increase the range of services offered to current and prospective customers.  In short, do more with less. OneRead More

How often should you create a backup of your business data?

How often should you create a backup of your business data?

The effects of a loss of service to a business can be devastating, particularly for those businesses that are fully online ones.  The very fact of being off-line for them can be a life-threatening event.   There is a truism in the Internet industry that says that a loss of aRead More

Tips on How to be Productive when Working From Home

The concept of substituting a desk in a communal office with a desk at home has gained significant momentum in recent years.  When you are crawling along in heavy traffic or crammed into the 7.20 am commuter special,  the prospect of stumbling out of bed much later than you didRead More

How IT Outsourcing helps your company and IT Manager

How IT Outsourcing helps your company and IT Manager

Most organisations have considered outsourcing defined business functions. Candidates include legal services, HR and usually IT. The usual motivation for considering moving to Managed IT Support is that of financial pressure.  IT Heads are being asked to reduce IT support costs and at the same time to do more.   ThisRead More

The critical role of your IT Support Provider in the success of your Business

The critical role of your IT Support Provider in the success of your Business

Most businesses, small and large cannot imagine continuing without their IT systems.  They are essential for the smooth operation of the business and the effective management of business information. If the business relies for its revenue on an IT infrastructure, a loss of service could put the business out ofRead More

6 common IT problems you can solve yourself without calling an IT Support Team

6 common IT problems you can solve yourself without calling an IT Support Team

ICT like medicine and law has its own language, seemingly designed to create an air of mystery and uncertainty that prevents the average user from doing things for themselves.  A lot of common IT problems can be sorted quickly before calling for IT Technical Support.  All you need is aRead More

SLA requirements for an Outsourced IT Support

SLA requirements for an Outsourced IT Support

When a business decides to outsource its IT function to a managed IT services provider, that decision hands a key business operation to a third party.  It brings in its wake a raft of tasks that define the nature and extent of the outsourcing itself, any specific requirements that followRead More

IT Support: Insource or Outsource

IT Support: Insource or Outsource

All IT departments are today faced with a need to maintain and improve service levels, whilst managing and reducing costs. One option facing an IT Head is to reduce IT Support costs by outsourcing operational systems to an IT Support Company or Managed Service Provider (“Outsourcer”).    A range of optionsRead More

IT Guide - 10 Essential Things to do before Changing Your IT Support Provider

IT Guide – 10 Essential Things to do before Changing Your IT Support Provider

There are many businesses in the marketplace that put up with bad service and high bills from IT support vendors, but who can blame them? Most companies have been using the same vendors ever since they launched the business. It seems as if the old saying “better the devil youRead More

Five Key Questions You must ask an IT Support Company before Outsourcing

All IT departments are today faced with a need to maintain and improve service levels, whilst managing and reducing costs. One option facing an IT Head is to reduce IT Support costs by outsourcing management and day to day support of operational systems to an IT Support Company or ManagedRead More

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