now browsing by category
4 Best Practices in Managing Team Collaboration Apps
The move to remote working and working from home recently has thrown the use of Cloud Solutions into sharp focus. One consequence has been the loss of the collaborative opportunities offered by office-based work. In turn, this has meant increasing the use of Cloud-based collaborative solutions such as Microsoft TeamsRead More
5 Ways UCaaS Helps Hybrid Work From Home
Two seismic shifts in the workplace have happened over the last two or three years, both related to the pandemic. The first, driven by lockdowns was a move to work-from-home and remote working. The second was a move to e-commerce as businesses saw foot-traffic fall away as malls and retailRead More
3 Ways AI Can Boost a Modern-day Business
Artificial Intelligence (“AI”) has received a lot of media attention. The popular view comes from films like “Terminator” and “I Robot”, but the reality is that it has wormed its way into business to become an integral part of our everyday lives. What is Artificial Intelligence and how can itRead More
5 Key Things to Lookout When Finding the Right IT Support Partner
IT Departments are increasingly turning to outsourcing using external partners to provide IT support. The main drivers are cost reductions and staff retention. However, before linking up with a Support Partner, there are some things to do. Especially in high-cost environments like London. The first is to establish what ITRead More
5 Key Uses of Thin Clients in the Cloud
Because of cost pressures, many organisations have moved their IT infrastructure to cloud computing technologies. The cloud can be a private cloud, created and managed internally by the organisation, a public cloud, perhaps hosted on infrastructure maintained by a managed services provider, or a hybrid cloud having elements of both.Read More
Can Big Enterprises Prevent Shadow Data Leakage?
The move to the Cloud by many businesses has forced IT Services to take a good look at how they provide and manage the security of data and Intellectual Property stored offsite. Most technology experts in the IT Service departments of large organisations are acutely aware of the security risksRead More
Working with External Partners? Managing Collaboration from Start to Finish
Over the last two years, many businesses have been forced to change their business development strategies into survival plans. That always means drastic changes to the IT Services the IT function offers to the business. Often the strategy is a move to cloud-based systems supporting an e-commerce environment because theirRead More
Digital Transformation: What is it and why is it important?
Digital transformation and the business transformation it generates It has been around in one form or another for over ten years. There are many definitions of what Digital Transformation actually is, and how it affects businesses that apply it to their organisations. Simply put, digital transformation is the integration ofRead More
What Does Accreditation and Membership Means for Your IT Partner?
Many organisations outsource service provision to their parties, especially for IT Support. They may do this as a way to meet a need for one-off skills, or to manage day-to-day tasks, thereby releasing their own staff for other more pressing tasks. It is particularly common in large metropolitan areas suchRead More
5 Computer Problems You Can Solve Without Calling an IT Help
Ask users what their pet peeve about an IT Helpdesk is and they will say firstly waiting for their call to be answered, and second, it is something they could have fixed themselves if they only knew how. If you were to ask an IT Helpdesk what their pet hateRead More