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Working with External Partners? Managing Collaboration from Start to Finish
Over the last two years, many businesses have been forced to change their business development strategies into survival plans. That always means drastic changes to the IT Services the IT function offers to the business. Often the strategy is a move to cloud-based systems supporting an e-commerce environment because theirRead More
Digital Transformation: What is it and why is it important?
Digital transformation and the business transformation it generates It has been around in one form or another for over ten years. There are many definitions of what Digital Transformation actually is, and how it affects businesses that apply it to their organisations. Simply put, digital transformation is the integration ofRead More
What Does Accreditation and Membership Means for Your IT Partner?
Many organisations outsource service provision to their parties, especially for IT Support. They may do this as a way to meet a need for one-off skills, or to manage day-to-day tasks, thereby releasing their own staff for other more pressing tasks. It is particularly common in large metropolitan areas suchRead More
5 Computer Problems You Can Solve Without Calling an IT Help
Ask users what their pet peeve about an IT Helpdesk is and they will say firstly waiting for their call to be answered, and second, it is something they could have fixed themselves if they only knew how. If you were to ask an IT Helpdesk what their pet hateRead More
7 Things You Ought to Know about Platform Engineering
The rise of Cloud Computing, and the desire of many organisations to move to a Cloud-Based platform, often in a hurry, has created the concept of platform engineering. It is particularly relevant when an organisation needs to migrate legacy systems to a cloud platform. The obvious follow-up question isRead More
4 Good Habits of a Secured Business and What You Can Learn from Them
Hardly a day goes by without revelations in the media about the latest Business IT Security breach. Even the most prestigious organisations have had customer’s financial data stolen, subjected to ransomware, or simply seen their websites defaced. As companies reacted to the pandemic, many paid less attention to Business ITRead More
3 Challenges of Public Cloud Storage and How to Overcome Them
Cloud computing solutions are becoming increasingly popular for operational and cost reasons. The pandemic has caused many businesses to move to remote access and working from home environment, and often to an online e-commerce existence. There are two types of cloud, public and private. A public cloud moves the clientRead More
Dedicated It Guy: Does It Really Help If You Have One?
Does having dedicated IT support help? This question has come into sharper focus with the recent move to remote working and working from home. Many companies now have moved to online e-commerce as their mainstream business as their bricks and mortar outlets close during lockdowns. If they lose their systems,Read More
How Can It Outsourcing Improve Your Business Workflow
Many companies have been forced to change their business strategies to survival strategies. In many cases, their physical brick-and-mortar presence has been closed due to lockdown. With much less foot and drop-in traffic in retail stores, they need to sell online to make up the shortfall. They foresee many customersRead More
How to Equip Your Business to Keep up When You’re Short-staffed
The pandemic was a sea change for IT. It completely changed the landscape and priorities. From being an exercise in cost management, the IT buck has become a matter of corporate survival. Strategic plans became survival plans, and new imperatives took priority. For many companies, remote working and e-commerce areRead More