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5 Computer Problems You Can Solve Without Calling an IT Help

Ask users what their pet peeve about an IT Helpdesk is and they will say firstly waiting for their call to be answered, and second, it is something they could have fixed themselves if they only knew how.  If you were to ask an IT Helpdesk what their pet hateRead More

7 Things You Ought to Know about Platform Engineering

The rise of Cloud Computing, and the desire of many organisations to move to a Cloud-Based platform, often in a hurry, has created the concept of platform engineering. It is particularly relevant when an organisation needs to migrate legacy systems to a cloud platform.   The obvious follow-up question isRead More

4 Good Habits of a Secured Business and What You Can Learn from Them

Hardly a day goes by without revelations in the media about the latest Business IT Security breach. Even the most prestigious organisations have had customer’s financial data stolen, subjected to ransomware, or simply seen their websites defaced. As companies reacted to the pandemic, many paid less attention to Business ITRead More

3 Challenges of Public Cloud Storage and How to Overcome Them

Cloud computing solutions are becoming increasingly popular for operational and cost reasons. The pandemic has caused many businesses to move to remote access and working from home environment, and often to an online e-commerce existence. There are two types of cloud, public and private. A public cloud moves the clientRead More

Dedicated It Guy: Does It Really Help If You Have One?

Does having dedicated IT support help? This question has come into sharper focus with the recent move to remote working and working from home. Many companies now have moved to online e-commerce as their mainstream business as their bricks and mortar outlets close during lockdowns. If they lose their systems,Read More

How Can It Outsourcing Improve Your Business Workflow

Many companies have been forced to change their business strategies to survival strategies. In many cases, their physical brick-and-mortar presence has been closed due to lockdown. With much less foot and drop-in traffic in retail stores, they need to sell online to make up the shortfall. They foresee many customersRead More

How to Equip Your Business to Keep up When You’re Short-staffed

The pandemic was a sea change for IT. It completely changed the landscape and priorities. From being an exercise in cost management, the IT buck has become a matter of corporate survival. Strategic plans became survival plans, and new imperatives took priority. For many companies, remote working and e-commerce areRead More

What Is the Role of It Support and How It Improves Business Performance?

Every business that uses IT needs support from time to time. Smaller companies that do not need or can’t afford a dedicated support department tend to outsource support to a managed service provider. Larger organizations set up in-house IT Support departments, but recently more and more are outsourcing some orRead More

The Future of Smartphones: Are They Alternative to Laptops?

When “portable” phones first emerged, a new state-of-the-art unit was the size of a small suitcase and needed mains power. You also had to be a powerlifter to pick it up. It wasn’t added to the roster of IT Equipment. Over the years since, there have been quantum developments inRead More

IT Management Planning: Why is it Important and How to Start Implementing

IT Management Planning demonstrated its importance in 2020.  When normalcy reigned at the beginning of the year, we suddenly plunged into a world of uncertainty and profound change three months later. Organizations with well-developed contingency plans were able to cope.  Others panicked. Importance Having a clearly-articulated IT Management Plan gaveRead More

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